SONY Sony Corporation Global Headquarters

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Privacy Policy

This Privacy Policy sets out how Sony Corporation, (of 7-1 Konan 1-chome, Minato-ku, Tokyo 108-0075, Japan) (“Sony”, “we”, “our” or “us”) collects or processes information about you as more specifically explained below (your "personal data"). It also describes your data protection rights, including a right to object to some of the processing which Sony carries out. More information about your rights, and how to exercise them, is set out in Section 8 below.

For the purposes of Regulation 2016/679 (the "GDPR"), Sony is the "data controller" of your personal data.

This Privacy Policy explains the following items:

  1. How Sony collects, uses and/or stores your personal data. 
  2. How you can contact us and exercise your data protection rights.

  1. What personal data is obtained about you when you contact Sony?
  2. When you contact Sony through e-mail, Sony will collect the following personal data from you:

    • E-mail address
    • Name (Sony will collect your name only in case you spontaneously fill out your name in the e-mail.)

    Personal data as specified above is stored on the server which Sony manages.

  3. Purposes and legal basis for processing your personal data
  4. Sony processes your personal data in order to send messages to you directly regarding your inquiry.

  5. Who else has access to your personal data?
  6. Your personal data that is communicated to and stored by Sony will not be made available to any third parties.

    Business transfer

    In the event that we transfer a portion or all of our business, your information may be transferred by us to the purchasing or acquiring entity as part of the transaction. In the event we transfer your information to a purchasing or acquiring entity you will be duly informed.

    Compliance and enforcement

    We will retain, use and/or disclose any of your information as required or permitted by law, regulation or order, including to the police or other appropriate authorities, to investigate complaints made by or against you, or to protect or defend ourselves, or others, against illegal, criminal or harmful activities.

  7. Data Retention, Managing Your Information
  8. You can request us to delete your personal data by contacting the address described in Section 10. If you do not choose to delete your personal data, we will continue to retain your personal data for 6 months following the date of your inquiry. Please note that we may be required to retain certain information by law.

  9. International Transfer of Your Information
  10. Your information will be processed, stored and transferred for the purposes outlined in this Privacy Policy to various countries outside the European Economic Area (EEA) and/or your country of residence, including Japan. Your information will be processed by staff operating outside the EEA and/or your country of residence who work for us and may be seen by such staff in those countries.

    Sony takes appropriate measures to ensure that all transfers of your personal data from the EEA to countries outside the EEA meet the requirements of applicable EU data protection legislation. If you have any questions or concerns about Sony's data transfer arrangements, please contact us using the details at Section 10.

  11. Security
  12. Sony undertakes reasonable security measures designed to protect against the loss, misuse or alteration of your information. Although we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to us through the Event or that we store on our systems or that is stored on our third party contractors’ systems.

  13. Our Policy Regarding Children
  14. Sony is committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information concerning children, including the Children's Online Privacy Protection Act in the United States and applicable local legislation in other countries. If you are a parent or guardian and are concerned that your child has provided us with personal information without your consent, you should contact us as indicated in Section 10 below.

  15. Privacy Rights (including California Privacy Rights)
  16. In some countries, including countries in the EEA, you have certain rights with respect to the personal information Sony holds about you. These include rights to: request a copy of the personal information that we hold about you, request that we correct personal data if it is inaccurate, request that we erase or block your personal data, and to object to our processing of your personal data. If you would like to exercise any of these rights, please contact us as described in Section 10 below.

    As of January 1, 2005, California Civil Code Section 1798.83 (the “Code”) permits users who are California residents to request certain information regarding the disclosure of personal information to third parties which is used for their direct marketing purposes. To make such a request, to which Sony shall respond to the extent required by the Code, contact us as described in Section 10 below.

  17. Changes
  18. This Privacy Policy may be updated from time to time for any reason. We will notify or request your consent (whenever necessary under the applicable law) of any changes to this Privacy Policy.

  19. Contact Information
  20. If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any legal right you have in respect of your personal data, please contact us by web form below:
    ADDRESS : https://webform.secure.force.com/sony/OSS_Inquiry1?lang=en

    If you are not satisfied with how we have handled your questions or concerns, or have any complaints about how we process your personal data, you have the right to complain to the local data protection supervisory authority in the place where you live or work or in the place where you believe a breach may have occurred.

Last Updated: Oct 1, 2019


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